Human Resource Management - At a glance

Audience: Planning to give PMP or new PMs and want to learn HR management? You are at right place.

Today , I am here to write something on Human Resource Management. As we all know, this is crucial for any project , we need to use certain fundamentals, process and theories to make it success.

Let's learn them...

 Thanks to PMBOK Ver 4 on giving me these thoughts and knowledge.

Lets read from Wikipedia and PMI....

Wikipedia says
Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. In simple words, HRM means employing people, developing their capacities, utilizing, maintaining and compensating their services in tune with the job and organizational requirement.

PMI says
HRM includes the processes that organize, manage , lead the project team.

According to PMI, the typical flow is as follows:
-> Creating Staffing Plan , the first and most important part of HR management.

Do's and Things to take care

• Plan at early stages of project
• Involve lead team
• Need to check Organizational Policies & Culture
• HR Policies

Suggested Tools/Theories

• RACI Matrix
• Organization Breakdown structure
• Text format

Deliverables

• Organization Structure
• Roles and Responsibilitties
• Skills and Competency
• Reward and Recognition
• Organization Breakdown structure
• Training needs

-> Acquire and assign required team
Do's and Things to take care

• Negotiate for right skills.
• Failure to do so can impact overall project (risk , schedule , cost and quality)
• Alternative hiring or training plans

Suggested Tools/Theories

• Give advance requirement and block required team
• Contract with External Agencies
• External hiring
• Acquisition
• Alternate plans like Virtual teams
• Negotiation on available resources in organization

Deliverables

• Resource Calendars
• Staff Assignment  and Organization Chart

->Develop the team for Individual and Team contribution

Do's and Things to take care

• Overall Team environment enhances Project Performance
• Creat environment that facilitates Teamwork
• Improve Team skills and knowledge
• Bring trust among team members
• Problem Solving in collaboration
• Dynamic thiking and cohesive team culture

Suggested Tools/Theories

• Trainings
• Entertainment via Outings and Team building activities
• Rewards/Appreciations
• Offshore/Onsite rotation
• Interpersonal skills
• Set Projects Rules
• Team Development Thoery/Cycle
• Forming - Form the team , team members usually less open
• Storming- If team does not work in collaboration , the environment become destructive
• Norming - Begin to work together and adjust to each others habits
• Performing - Stage of well-organized unit and runs smoothly
• Adjouring - Projects completes and team roll off

Deliverables

• Team Performance Score Card
• Rcognition/Appreciation Trends
• Training Schedules

-> Optimize and Manage the team
Do's and Things to take care

• Track Performance
• Resolve Issues and
• Manage Conflicts

Suggested Tools/Theories

• Performance Appraisals
• Increased Interactions
• Conflict Management
• Conflict Resolving Theory
• Withdrawn/Avoiding - Retreat from actual situation
• Smoothing/Acommodating - Emphasize Areas of agreement rather than Area of Difference
• Compromising - Some degree of satisfaction to borh parties
• Forcing - Win-lose situation
• Collaborating
• Confronting/Problem Solving - Open dialogue
• Maintain Issue tracker
• Leadership capability to manage Stakeholders

Deliverables

• Updates to Organization knowledge base

So, I hope you will able to build a GREAT TEAM!!!!

Comments are welcome to encourage me and improve me on writing.

Happy Writing!!!!!

Signing Off for this article..Reacha